At Joyful Noggin, we strive to provide high-quality digital products designed for learning, creativity, and emotional development. Due to the nature of digital downloads, we have a strict no-refund policy once a purchase has been made.

1. Digital Product Refund Policy

Since digital products are instantly accessible upon purchase, all sales are final, and we do not offer refunds or exchanges in the following cases:

❌ You changed your mind after purchasing.

❌ You misunderstood the product description.

❌ You expected a physical product instead of a digital download.

❌ You purchased the wrong product by mistake.

2. Exceptions & Support

We want you to have a positive experience. If you encounter any of the following issues, please reach out to [your email], and we will work to resolve them:

✔️ File Download Issues – If you experience technical difficulties downloading the file.

✔️ Corrupt or Missing Files – If the file is corrupted, incomplete, or missing components.

✔️ Accidental Duplicate Purchase – If you accidentally purchased the same product twice, we may issue a refund for the duplicate transaction (with proof of purchase).

3. Contact for Support

If you need assistance with your digital purchase, please email [your email] with:

• Your order number

• A detailed explanation of the issue

• Screenshots (if applicable)

We will do our best to respond within [your timeframe, e.g., 24-48 hours].

4. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page.

For any questions, contact us at joyfulnoggin@gmail.com

Effective Date: 1/20/25